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May 2017 to Aug. 2017
Advanced Resources
Chicago IL
Systems Engineer (Contract)

  • Short Term Contract to assist them in a transition to a manage service provider
  • Started to build and design ManageEngine Desktop Central 10 system, which is similar SCCM, to manage software and patch management to end user’s computers
  • Had to rebuild the DNS infrastructure due to the no Scavenging rules being set
  • Worked on a FIM 2010 r2 problem with connecting to exchange and AD
  • Active Directory upgrades and stabilization
  • Worked on Exchange 2010 issues and Active Directory cleanup as well
  • Started design new multi domain infrastructure merge and migration

Feb. 2016 to Apr. 2017
FlexManage
Chicago IL
Technical Specialist

  • Working with multiple clients around the country
  • VMWare upgrades, implementation and configuration projects
  • Microsoft Azure cloud and ExpressRoute implementations
  • Disaster recovery planning and implementations
  • Active Directory upgrades and stabilization projects
  • Windows Server 2003 to 2008/2012 file server migrations
  • Exchange 2007/2010/2013 and office 365 implementations and upgrades

Oct. 2015 to Mar. 2016
Depart of Energy
Lemont IL
Senior System Engineer and Administrator

  • Help manage windows environment running 2008r2/2012r2
  • Build and configure new servers to run 2008r2 or 2012r2
  • Tier 3 support for end users and other support services
  • Manage, Configure and support Microsoft Exchange 2010 Multi-site infrastructure
  • Supported and connected users to Lync (Skype for Business)
  • Work with current Cisco Switches and network support for Chicago Campus
  • Configured and deployed servers on VMWare 5.5

Jun. 2015 to Sep. 2015
Ulta Beauty Inc.
Bolingbrook, IL
Senior Windows Server / System Engineer (Contract)

  • Help manage and upgrade current windows environment to 2008r2/2012r2 from 2003
  • Build and configure new servers for running 2008r2 or 2012r2
  • Tier 3 support for end users and other support services
  • Configured, supported, ,and migrated Exchange users from Exchange 2010 to Office 365
  • Supported and connected users to Lync (Skype for Business)
  • Worked with CISCO UCS and HP Blade hardware and deployment of servers on them
  • Configured and deployed servers on VMWare 5.5
  • Worked with SCOM customizing rules and deploying agents

Dec. 2014 to April 2015
United Airlines

Mount Prospect, IL
Senior Windows Server / System Engineer (Contract)

  • Working on massive server migration from old infrastructure to new infrastructure of Continental Airlines to United Airlines domains
  • VMware and Hyper-V virtual server’s conversions
  • Hewlett Parked physical server hardware onsite
  • Microsoft Windows 2008 R2 and 2012 R2 server infrastructure
  • Servers in this network is over 10,000 and expected to grow
  • SCCM, SCOM, and Symantec Endpoint software management
  • This is contract through Geneva Techincal Services

Mar. 2014 to Jul. 2014
Signode Industrial Group

Glenview, IL
Sr. Systems Engineer

  • Built a new physical and virtual infrastructure from company separation
  • The Selling company is splitting their network into two separate entities on campus
  • Built Windows server infrastructure on Dell AS200 System running VMWare 5.1.2
  • Installed, configured and administrated Windows 2012 r2 and 2008 R2 VMware severs and Physical Servers
  • Helped Project Managers with different aspect of Application system builds in infrastructure, such as SAGE, a customer CRM system, ADFS.
  • Designed and implemented full Veeam and Symantec Backup Exec 2014 backup solution to DAS and Tape for Archiving
  • Implemented a duel Corente VPN Network Solution that can connect to Secure24 for HFM and handle users file shares
  • Architected GPO’s for file share, WSUS, and printing functions for new domain
  • Documented and Did Run Books and Visio’s for the entire network we designed

Feb. 2013 to Jan. 2014
Client/Server Software Solutions, Inc (CSSS.net)
@ Hines Veterans Hospital

Chicago, IL
Windows Exchange Engineer / Support

  • The objective is to maintain and support a 500,000 user Microsoft Environment Veterans Administration
  • Work with a team of ten 24 hour a day, my shift is 8:30 am to 5:00 pm
  • Support all users if there are any questions with email, blackberry, LYNC or connectivity
  • Mailbox moves, blackberry reconnections, support users outlook issues
  • Help maintain all servers that relate to Exchange, Backup, and 99% uptime
  • Environment highly secured, Exchange 2003 and 2007, Windows 2003 and 2008 servers
  • Monitored network with SCOM
  • Worked with monthly patch management on Exchange and other Miscellaneous servers

Dec. 2012 to Jan. 2013
Flexco
Downers Grove, IL
Systems Engineer (Contract)

  • This was a contract through contract firm ValCom
  • Three projects involved where Setting up a monitoring system using SolarWindws
  • Getting help desk software solution configured named SysAid
  • Miscellaneous tasks as on user account setup in Active Directory, Exchange 2010 user maintenance and configuration
  • Environment highly secured, Exchange 2010, Windows 2003 and 2008 servers, VMware 5.1

Jul. 2012 to Nov. 2012
Client/Server Software Solutions, Inc (CSSS.net)
@ Hines Veterans Hospital

Chicago, IL
Windows Exchange Engineer / Support

  • The objective is to maintain and support a 500,000 user Microsoft Environment Veterans Administration
  • Work with a team of ten 24 hour a day, my shift is 4:30 pm to 12:00 am
  • Support all users if there are any questions with email, blackberry, LYNC or connectivity
  • Mailbox moves, blackberry reconnections, support users outlook issues
  • Help maintain all servers that relate to Exchange, Backup, and 99% uptime
  • Environment highly secured, Exchange 2003 and 2007, Windows 2003 and 2008 servers
  • Monitored network with SCOM
  • Worked with monthly patch management on Exchange and other Miscellaneous servers

Sep. 2011 to Jul. 2012 Sep. 2009 to Jun. 2011 Apostolic Church of God Chicago, IL Windows Active Directory/Exchange Engineer /Support (Contract)

  • The objective is to maintain, upgrade, and support the server, network, and computer infrastructure for this non-profit organization
  • Designed a full network upgraded with HP ProCurve Switches from 3 Com Switched network
    • Assisted in design of fiber optic extension for backup infrastructure
    • Full design of 8 Layer VLan Network
    • Full design of public and staff wireless network with POE switching
    • Designed custom Public Access WiFi login page using Dreamweaver
    • Upgrade firewalls from ASA5505’s to Sonic Wall 4500’s
  • Designed and implemented full Windows 2008 Domain upgrade from 2003 Servers
    • Upgraded windows 2000 Domain structure to a Windows 2003 Domain structure
    • Completed migration to 2008 servers from 2003 will be completed in 2012
    • Eliminate Windows 2003 domain servers and upgrade them to Windows 2008 Domain controllers
  • Designed full Windows Exchange 2010 upgraded from Exchange 2003 for 2012
    • This including migrations of user data, and Outlook anywhere
  • Rebuilt Group Policy structure to handle all new up and coming changes for enhanced security
  • Implemented Windows 2008 Datacenter R2 Clustered with Windows Hyper-V R2 for enhanced virtual environments on Dell Powervault Drive array and Dell R610 Servers
  • Daily job includes:
    • Handling all user support issues
    • Documenting all tickets
    • Server, and computer maintenance
    • Troubleshoot all network speed and communications issues
    • Setup new accounts and make sure proper filtration is setup with MXToolBox/Postini Data scan services
  • Setup Disaster Recovery plan with BakBone NetVault Backup (Ver 7.6) included in back up was Exchange, and SQL with proper backup methods.
  • Installed 2008 Server Hyper-V (Virtual) Environment for other Services such as printing, WSUS, Windows 2008 Domain controller, Printing and other functions
  • Setup Multiple types of machines with Windows 7 Professional x64 and x86
  • Upgraded Systems to run application to purchase products called Bookstore Manager
  • Manager Exchange Environment with proper restrictions and reporting for mailbox sizing
  • Redesigned Active Directory infrastructure to grow and expand
  • Redesigned DCHP and DNS configurations for proper routing and network communications
  • Projects stages are on the way for:
    • Upgrade or install new workstations to Windows 7 Professional, Office 2010, CA Total Defense R12,

Jun. 2011 to Aug. 2011
Equilibrium IT Solutions

Chicago, IL
System Engineer

  • Was sought out by Equilibrium to take on a new role for their organization
  • Contacted customers on case that were sent to us via our support system
  • Worked with and was trained in Kaseya Management Software
  • Assisted team with support calls by assessing first the severity of call and direction call would have to be handled after dispatch
  • Worked with a number of clients to get setup and functioning without going on site by using the Kaseya software
  • Assisted the dispatch manager to setup work flows for calls coming in and escalation modes
  • Worked with many clients on Postini error’s

Sep. 2009 to Jun. 2011 Apostolic Church of God Chicago, IL Windows Active Directory/Exchange Engineer /Support (Contract)

  • For Complete Job Details see Position dates Sep. 2011 to Jul. 2012

Apr. 2009 to May 2009
Dairy Management Inc

Rosemont, IL
Windows Active Directory/Exchange Engineer (Contract)

  • Recruited in for their Microsoft Exchange Network collapse
    • This is the first collapse this organization for email has ever had
    • Was brought in after the new exchange server was built for troubleshooting and taking care of critical email issues
    • Restored Public folders, calendar connections, extracted users data from collapse EDB data files
    • Repaired User accounts that had merged exchange mail boxes on exchange server
    • Working with them and planning to move to Exchange 2007 on a new clustered Windows 2008 Blade Servers
  • Rebuilt their Blackberry environment with version 5.0 on Windows Server 2008
  • Rebuilt DNS infrastructure for better failover on Active Directory Servers
  • Prepped to do an Authoritative Restore on Organization Units in Active Directory to recover Email Alias Addresses
  • Used product called Stellar Phoenix Mailbox Recovery to recover email boxes out of dead EDb files
  • Found and corrected a number of other problems after Microsoft Exchange was up and running
  • Worked with team to get environment back up and running as it was previously
  • Supported and trained tier 1 and tier 2 helpdesk support through this e-mail problems
  • Updated and setup Tickets for current e-mail problems

Dec. 2008
Dairy Management Inc

Rosemont, IL
Windows Active Directory/Exchange Engineer (Contract)

  • This organization needed an overall structure analysis of their server and exchange e-mail system in current environment.
  • Exchange Environment
    • Ran Best Practice Analyzer against entire organization
    • Worked with Microsoft FrontBridge for Anti-Spam and NDR issues mail system was having.
    • Found other area’s that needed to be addressed right away
    • Work on those areas and corrected the problems
  • Server Environment
    • Drew up Visio document on the Complete Active Directory and Exchange Structure and Cloud
    • Corrected Domain and Active directory problems, including replication issues
    • Installed and setup Terminal Server
    • Wrote up analysis and documented steps to better the environment.

Oct. 2008 to Nov. 2008
Greenscape Ventures, LLC

Warrenville, IL
Senior Windows Active Directory / Exchange Engineer (Contract)

  • Converted a Closed Business Domain to New Business Domain running on Windows 2003 Small Business Server
  • Setup Exchange Environment
  • Installed and configured DNS, DHCP, and MX records for new domain.
  • Migrated data and ExMerged Email accounts from old servers and updated new server mail accounts
  • Setup Mappings’ and Connections for all users computers
  • Installed Second Dell Server
    • Installed Overland Tape Changer
  • Installed Symantec Netbackup 12.5
    • Setup Schedule for Full/Incremental backup plan

Jan. 2008 to Sep. 2008
CNA Insurance

Chicago, IL
Tier 3 Exchange Engineer/Administrator (Contract)

    • Was part of a team that supported, administrated, and managed worldwide Microsoft Exchange 2003 environment

Including:

    • 10,000 Active Directory, including Exchange 2003 User Account Management
    • Native Exchange 2003 mailbox management
    • Blackberry server and Blackberry user setup and management
    • Statistics and reporting system information
    • Trend Intrascan E-Mail Scanning for Spam and E-Mail Anti-Virus
  • This was Worldwide Microsoft Exchange 2003 Native environment
  • Helping increase Tier 1 and Tier 2 Support Knowledge of E-Mail, Blackberry, Anti-Virus and Spam Filtering.
  • Planned Exchange Cache Mode deployment to users via Group Policies.

Sep. 2007 to Dec. 2007
Jones, Lang, and LaSalle

Chicago, IL
Senior/Tier 3 Exchange Engineer/Administrator (Contract)

  • Supported, administrated and managed Microsoft Exchange 2003 environment for Australia, Asia-Pacific, and New Zealand.
  • Including:
    • 10,000 Active Directory, including Exchange 2003 User Account Management
    • Exchange mailbox management
    • Exchanger Cluster Server Management
    • Microsoft Antigen (aka Forefront) for Exchange and SMTP bridgeheads
    • Blackberry server and Blackberry user setup and management
    • Support users mail forwarding and location changes on domain
    • All issues that may occur with Exchange, SMTP, or E-Mail systems for these countries
    • Statistics and reporting system information
    • Ironport Mail Transport systems
    • Hardware Management and Update management on all Exchange servers
    • This is a 23,000 user domain infrastructure.
  • Assisted in planning of Windows Exchange 2007 upgrade in 2008

Oct. 2006 to Jul. 2007
Textura LLC

Lake Bluff, IL
Senior Microsoft Network and Exchange Engineer/Administrator

  • Designed and Implemented a complete Windows 2003 Server Domain Environment
  • Including:
    • Microsoft DNS and DHCP
    • Active Directory User Accounts and Exchange 2007
    • Shared folder system and security for user and user groups
    • Login Scripts for users and user groups
    • Windows Exchange 2007
    • Trend Micro Antivirus services for all computers and servers
    • Migrated 55 users, with custom configurations to domain profiles and logons
  • Managed/supported
    • Client Access Licensing for all software products requiring licensing
    • Dell laptops and HP desktops configurations and repairs
    • Ordering of software, desktops, servers, laptops, and production system hardware
    • Internal questions and help desk features for all employees
    • Verizon wireless cell connections for company laptops and worked with Verizon on our Q phone distribution.
    • VPN issues for connectivity.
  • Created a complete disaster recovery process
    • Symantec Backup Exec 11d rollout to backup network servers, email server, and Linux servers
    • Symantec Continues Backup Protection on network servers and email server
    • Symantec Ghost 2.0 for laptop and desktop rollout of standard setups
  • Implemented a multi-site location (Lake Bluff IL to Phoenix AZ) over MPLS
    • Setup and installed Textura’s first training facility in Phoenix AZ
    • Created custom VMware Workstations and servers for testing of web applications

Aug. 2006 to Oct 2006
BancTec Service

Elmhurst IL
Dell Field Service Technician (Temporary)

  • Traveled to customer Careers to service and repair Dell Computer Systems.
  • Average Call volume was 30 calls a week
  • Certified in all Dell Laptops, and Desktops (See Certifications)

May 2006
Underwriters Laboratories

Northbrook, IL
ILO and Symantec NetBackup Project (Contract)

  • Created a Disaster Recovery Process with Symantec NetBackup for Multi-domain configuration backup
  • Designed a plan for ILO Setup and configuration
  • Configured VMware ESx Servers on cluster servers
  • Configured of EVA4000 cluster servers on current servers

Nov. 2005 to Feb. 2006
Innovene Inc

Lisle, IL
Exchange Engineer II / Architect (Contract)

  • Created a Disaster Recovery Process with Hewlett Packard’s (HP) Data Protector and Fast Recovery Solutions on HP EMLe Robotic LTO Tape system.
  • Installed, setup, and maintained:
    • McAfee ePO Antivirus server version 3.6 with systematic deployment for the Exchange Environment.
    • McAfee SMC 3300 SGM servers for Antivirus, Content Control, and Spam Protection.
    • HP Rib ILO Network setup for remote shut down and remote startup.
    • HP Proliant DL 360 Servers running Windows 2003 standard server and Enterprise server edition.
    • Cisco Fiber Switch, for network backup for HP EMLe Robotics LTO Tape Library system.
  • Managed:
    • Four active and two passive clustered aware exchange servers.
    • Services involving HP System Insight Management Tools, FRS backup systems, HP Data Protector Systems, ePO
    • Antivirus Servers, and including exchange tools to manage servers.
    • Network 24/7 with HP monitoring SPOP critical business services being on call with a 6 hour call to repair service.
  • Helped with beginning and planning stages of migrations from one domain many locations to one new centralized domain.
  • A 15,000 user Exchange Network environment for worldwide operations.

Feb. 2005 to Nov. 2005
Dainippon Screen Graphics

Rolling Meadows, IL
Senior Network Administrator / Engineer (Contract)

  • Designed/Implemented/upgraded a complete Windows 2003 Server Domain Environment
    • Complete Windows NT4 Domain conversion to Windows 2003 Active Directory Domain.
    • Complete and keep Machines updated with latest security and operating system updates.
    • Repaired a number of security problems involving DNS, DHCP, Drive Mappings and Sharing
    • Blackberry server for Black Berry Devices and connections to Exchange 2003 and Act 2005 Premium for Workgroups.
    • Twelve Sales Laptops, Best Software Act 2005 (7.0) Premium for Workgroups that uses advanced networking protocols
    • Logon in process after Checkpoint VPN (R56) connection to network for synchronization of Act Databases.
    • Image process for devices using Symantec Ghost Corporate Server 8.1.
    • Configured Cisco Catalysts 2950 Switches and assorted hubs
  • Created a disaster recovery setup using Symantec-Veritas Backup 9.1.
  • Upgraded and maintained network wiring infrastructure, Routers, and Hubs.
  • Managed/supported
    • Setup user accounts for Windows 2003 Active Directory including mappings, security rights, policies, and exchange rights and mailbox functions.
    • Microsoft Exchange 2003 server, Symantec BrightMail antispam.
    • All major networking protocols for communications via remote (VPN) and internal network.
    • Controlled desktops and servers using VMware and Windows Remote Desktop.

Nov. 2004 to Dec. 2004
Motorola Inc

Deer Park, IL
System Administrator (Contract)

  • Designed/Implemented
    • Security on IBM T41 Laptops
    • A new device, called an OQO, running Windows XP Professional for mass distribution
    • Implemented Security policies for device using Windows Local Policy services.
    • Image process for these devices using Symantec Ghost 2003, Ghost 9, and PowerQuest DeployCenter 5.5.
  • Configured Laptops and OQO Devices to speak to each other using Secure Encrypted Bluetooth Technology.
  • Documented all steps and procedures for Company.