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Cell Phone:

(224) 817-9954

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Jun. 1999 to Aug. 2004
Cleveland Public Library

Cleveland, OH
Network and Server Administrator

  • Designed/Implemented/upgraded/installed
    • Windows NT4, Windows 2000, and Windows 2003, Domain controlled servers.
    • Assisted in Designing of Windows Policy Systems on Active Directory Systems. (2k and 2k3 domains).
    • Assisted in Design and conversion to Active Directory Systems from Windows NT 4.0 Domains.
    • Citrix Metaframe (1.8) Servers on NT 4 Servers.
    • Tested Virtue Servers with VMware products.
    • Upgraded Windows 2000 Terminal Servers with Citrix Metaframe (1.8).
    • Setup, and created security connection for Mobile Library Book Unit.
    • Tested, wired, and Secured, Compaq and Cisco wireless access points.
    • Mobile Compaq IPAQ units for management.
    • Imaged Desktop and Laptop Computers with Norton Ghost.
  • Managed/maintained/supported
    • Software and hardware support to end users.
    • 600 users in Main CPL System, Includes branches and Main Library Office; Supported 32 other Library Systems Connected to our network.
    • User database on Windows NT 4.0, Windows 2000 and 2003 Active directory servers, Citrix Terminal servers, VMS servers, and Alpha Main Frames running UNIX platform.
    • Citrix Metaframe (1.8) Servers on NT 4 Servers.
  • Used and Configured Cisco Catalysts 2950 & 3950 Switches, Cisco 2500 Series Routers, and assorted hubs
  • Used Altiris Software to remote deploy software packages to install on client computers
  • Implemented a disaster recovery system for main operating servers and other specialized servers.
  • Implemented Large Scale Norton Anti-Virus Server and Workstation Protection.

Feb. 1999 to Jun. 1999
Miami Computer Systems, Inc.

Dayton, OH
PC Consultant (Contract)

  • Designed/Implemented/upgraded/installed
  • Traveled to client sites to service clients.
  • Serviced and sold Dell, Compaq and Hewlett-Packard computers.
  • Repaired Hewlett-Packard Printers.
  • Installed Windows NT and Novell Networks on machines as well as
    performed administrative duties.

Jul. 1997 to Feb. 1999
DeCarlo, Paternite, & Assoc.

Independence, OH
Network Consultant

  • Installed and Windows NT and Novell Networks with various workstations.
  • Advised and sold customers on upgrade of computers and networks.
  • Implemented McAfee Helpdesk.
  • Provided Helpdesk Support to all our Clients and coworkers.
  • Setup HP Jornada Pocket PC’s for Clients to Use.
  • Support 13 companies for full information technology support

Oct. 1995 to Jul. 1997
CompuCom Systems

Independence, OH
Senior Field Engineer

  • Went from Temporary to permanent position in March 1996
  • Provided second and Third level support for team members at Key Corporation
  • Configured and created standard image for Windows
  • Wrote login script processes for machines
  • Configured laptops for multiple logon process in DOS / Windows Environment
  • Implemented Microsoft Windows Conversions from Windows 3.1 to Windows 95 / Windows NT

Sept. 1988 to June 1995
Progressive Insurance Co

Mayfield Village, OH
Senior Claims Examiner & Claim Referral Database Writer

  • Completed Contacts on Claims that a loss reporter hands off.
  • Investigate all aspects of liability.
  • Developed on-line computer reference manual for claims and customer service offices in the Progressive network.
  • Assisted in setting up computer systems for new process.
  • Assisted in coordinating training and new processes.